FAQs

Frequently Asked Questions

Biometrics

Biometrics is the measurement of people’s physical characteristics. Biometrics is usually used for identification and access control, or for identifying individuals that are under surveillance

What are the types of Biometrics?

Physical Biometrics is based on physical characteristics which consists of vein, face, fingerprints, iris, retinal, voice, etc.

how are biometrics stored?

When utilizing our device, all clocks processed will be communicated and stored on our servers.

What is difference between Identification and Verification?

Identification refers to determining a person’s identity and Verification refers to confirming a person’s identity.

Why has Biometric technology become so popular?

Simply because Biometric technology is safer and more convenient. Passwords and Keycards can easily be compromised and lost.

Hardware

Can I still use the hardware during power failure?

Yes, we install a backup power source with our devices which lasts up to 3 days, depending on usages.

Which Fingers should i use to enroll?

You can use any 10 fingers, however, we recommend the Thumb and the Index finger, as they are the easiest to capture.

How Many Fingerprints can a device hold?

Depending on the device, our devices hold up to 200,000 records and 8,000 fingerprints.

How Does the device work?

Our devices use an optical scanner, utilizing light beams to scan and digitally convert the images (fingerprints).

how does the device communicate with the central server?

Information can be sent via GPRS | LAN | WIFI | 3G

how does the ERS trade-in offer work?

ERS will trade-in your old or even broken time and attendance hardware on a one to one basis, for every ERS device you purchase we will trade in one of yours.

The trade-in offer applies to old punch card systems, card as well as biometric hardware.